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<blockquote data-quote="Synapze" data-source="post: 332084" data-attributes="member: 10818"><p>I ordered a D. hydei fruit fly culture to use to start a fresh batch of cultures since I've been culturing the same bloodline for months. I received the culture, but for some reason there were no adults still living and the culture had few pupae. I waited a couple of weeks to let some hatch out and they did after a 2 week period... but a rather small population of adults. When I opened the culture most of those flew out! I contacted the help desk and after bouncing a couple of emails back and forth, I was offered a partial refund. I didn't agree, so customer service replaced the culture and shipped it rush via FedEx. <img class="smilie smilie--emoji" loading="lazy" alt="☺️" title="Smiling face :relaxed:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/263a.png" data-shortname=":relaxed:" /></p><p></p><p>It was explained to me that if a culture gets too warm during shipping, the next generation will develop the ability to fly... something I did not know. If there's a problem with the replacement culture, I'll drop the issue and just consider it a learning experience.</p></blockquote><p></p>
[QUOTE="Synapze, post: 332084, member: 10818"] I ordered a D. hydei fruit fly culture to use to start a fresh batch of cultures since I've been culturing the same bloodline for months. I received the culture, but for some reason there were no adults still living and the culture had few pupae. I waited a couple of weeks to let some hatch out and they did after a 2 week period... but a rather small population of adults. When I opened the culture most of those flew out! I contacted the help desk and after bouncing a couple of emails back and forth, I was offered a partial refund. I didn't agree, so customer service replaced the culture and shipped it rush via FedEx. ☺️ It was explained to me that if a culture gets too warm during shipping, the next generation will develop the ability to fly... something I did not know. If there's a problem with the replacement culture, I'll drop the issue and just consider it a learning experience. [/QUOTE]
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