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Mantid Discussions
General Mantid Discussions
So disappointed
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<blockquote data-quote="Predatorhousepet" data-source="post: 317153" data-attributes="member: 10650"><p>They will refund the entire amount you paid, you didn't get anything in return for your money and the seller hasn't shipped the order. His "restocking fee" doesn't even follow the commonly accepted definition. Typically a "restocking fee" is charged by a seller when they ship you something but you returned it for a reason that is not the fault of the seller. It is to discourage frivolous/repeated returns. It is not supposed to be used to discourage people from seeking a refund when their order is several months late. That is just weird and yes, unethical.</p><p></p><p>PayPal will not honor whatever weird policies the seller has in their terms, PayPal adheres solely to Paypal's own policies which the seller must agree to in order to use the service. Sometimes PayPal will ask you to try to work something out with the seller first but as [USER=10818]@Synapze[/USER] said just stress the lack of communication and their vague promises to ship that went unfulfilled when they did bother to reply.</p></blockquote><p></p>
[QUOTE="Predatorhousepet, post: 317153, member: 10650"] They will refund the entire amount you paid, you didn't get anything in return for your money and the seller hasn't shipped the order. His "restocking fee" doesn't even follow the commonly accepted definition. Typically a "restocking fee" is charged by a seller when they ship you something but you returned it for a reason that is not the fault of the seller. It is to discourage frivolous/repeated returns. It is not supposed to be used to discourage people from seeking a refund when their order is several months late. That is just weird and yes, unethical. PayPal will not honor whatever weird policies the seller has in their terms, PayPal adheres solely to Paypal's own policies which the seller must agree to in order to use the service. Sometimes PayPal will ask you to try to work something out with the seller first but as [USER=10818]@Synapze[/USER] said just stress the lack of communication and their vague promises to ship that went unfulfilled when they did bother to reply. [/QUOTE]
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Mantid Discussions
General Mantid Discussions
So disappointed
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