hi All,
i purchased 2 ooths from him on july 28 and to this date i have not recieved anything. i am aware that there could be unforseable things that may go wrong or delay shippment.
my problem with him is not that i dont believe him when he claims he sent it. my problem is with the way he dealt with it. i also understand that when situations such as the one you are about to read come up its the way they are dealt with defines a person.
i will copy and paste a few emails to help better explain the situation.
I was waiting for Dylan to respond to my mail which was sent 8/5 to gain some insight on where the shipment had gone in hopes of retreaving it. in checking my outbox often i realized that, that mail was no longer there 8/7 which meant that it must have been read. i got his attention by posting an ad in the classifieds under his newly posted classified on the 9th and this is how he responded.
From: dylandobell
To: oriin
Posted: Wed Aug 09, 2006 11:47 am
Subject: mantids
hey oriin, why are you posting stuff about me when i held up my end of the bargain but you were a f*cking retard and coulnt type your full address. spreading sh*t about me? thats not cool man when your a total dunce.
go f*ck yourself and dont buy off peeps if you cant type a f*cking area code you dipsh*t
not too thrilled about his response infact even more disapointed that he mentioned nothing about when he sent it out where he sent it from what the tracking number was nothing. here is how i responded.
hey Dylan,
thanks for getting back to my however you forgot to address my concerns about the shippment. at this point it really no longer concerns me.
however i am glad that i now have your attention after the 3 PMs i sent you in the last few days.
i will continue to have your attention until this situation is solved.
i want a full refund. oh and by the way here is the email i sent you i will make it so that my address is in bold so to make it
EASIER for you to read.
From: oriin
To: dylandobell
Posted: Sat Jul 29, 2006 12:59 am
Subject: Re: ghost ooth
hi dylan,
here is my address.
PUMA c/o Le Twan Baxter
one design center place
boston, MA. 02210
i will send you 84 CD to your pay pal account. let me know when you send them out. i would like a sybilla ooth and an p. paradoxa ooth.
regards
twan
p.s. maybe you might want to READ a little more carefully before you insult someones intelligence.
if there is something else you need just let me know.
regards
LB
his response is here:
yes thats the address i sent it to, and if you didnt recieve it then it was either confiscated for some reason, you had a holiday and havnt recieved it yet, it got mixed up or lost in the post, or you entered your postal code wrong. for your information iv been on holiday the last 4 days, and just got back to find out that not only did you not recieve it, but your slandering me and saying bullsh*t claims. if you had wiated i would have got them yesterday and resolved the issue but you had to go f*ck around with paypal and mantidforum. i will give you one week to see if you recieve it, then i will decide whether or not to refund you depending on your attitude. i would also like you to post in the forum an apology to me and explain that it was a misunderstanding on your part.
i bid you good day
still not too trilled with being attacked i responded so.
hey Dylan,
first off, i will do nothing. i didnt go on holiday as my trip was cancelled and... also stated below, i sent you an email (requesting shippment information) on the 5th which stayed in my outbox until the 7th.
which means you read it but didnt reply to it. why would you not reply?? are you not concerned about the welfare of the animals you send?
it wasnt until i contacted Paypal and wrote something in the classifieds section underneath the ad that you newly place this morning i got a response from you. why would you place an ad and not respond to my email that was read on the 7th? why?? i think any reasonable person would become supicious? wouldnt you??
i really hate to do this to anyone however by the same token i find it unacceptable to not answer inquiries when dealing with live animals and to boldly place an ad while ignoring your previous sale. i have had enough!
do you remember this PM email?
From: oriin
To: dylandobell
Posted: Fri Aug 04, 2006 10:22 am
Subject: Re: ghost ooth
Hi Dylan,
i am just wondering if you sent the oothecea yet. I have already paid
84 CAD on the 28th of July. I havent received any thing in the mail from you?
please let me know when you sent it or if you sent it at all? as i will be traveling soon and would really like to receive the package before i leave.
thanks
twan
here was your reply...
Inbox :: Message
From: dylandobell
To: oriin
Posted: Fri Aug 04, 2006 9:31 pm
Subject: ooths
yep. i sent it out
it really didnt seem that you were concerned that I hadnt received the package which could have hatched while in transit.
because your last email didnt contain much i sent you a more detailed email...do you remember this PM email?
oriin
To: dylandobell
Posted: Sat Aug 05, 2006 8:16 am
Subject: Re: ooths
Hi Dylan,
ok cool...i will call the post office but i will need some info from you.
when did you send it out?
how did you send it out? (ie. UPS, DHL etc.)?
where did you send it out from? (city, state area code)
where did you send it out too? (my address that you used?
what is your name?
sorry to ask all of these questions but if at all possible i would like to find them today as it they might be hatching soon. in this weather.
please let me know.
thanks
twan
this email you did not reply to at all. infact, i knew you read it because it was no longer in my outbox. it had been out of my outbox 8/7/2006 which means you had been back from your "vacation" for 2 days now.
here i am waiting for your package or your email. I log to this forum this morning only to see that instead of acknowledging my inquiries you placed another ad? funny where your priorities lay.
i will tell you what is going to happen Dylan. as I have already waited a little under 2 weeks one more week is no longer acceptable.
I am giving you 2 options: 1. I will have the $84 CAD refunded to my paypal account which is
[email protected] or you will supply valid information on the whereabouts of the "shipped" package and a resonable sollution or comprimise to this situation tonight at 22:00.
failure to do so will result in the second option. 2. I will post in the feedback section a lot more than just an apology. I will continue to expose my dealings with you to this forum. it seems that you have quite a track record since i bought from you...lucky for you I save ALL of my emails.
hopefully we could solve this matter like 2 adults and move on. please dont force me to do this Dylan. it has already taken up too much of my time.
you have until 22:00
regards
LB
at this point i was really tired and didnt want to post as i thought that maybe he would at least give a the name of the "shipping company" i would be more than willing to take the time out to call them and try to figure out what happened.
But what i ended up with is no effort on his part to solve this situation other than wait yet another week which is at this point unacceptable and less 84 CAD. i have been nice, i have not called him any names other than his own. however i cant say the same about him.
i am offended.
furthermore Dylan you asked, what did you do?
i will in closing say it to you again but
MORE SIMPLIFIED so you may understand.
if you have an open deal or someone is asking questions about the shippment out of concideraton answer them before you place another ad.
1. you did not. you read my mail (gone from my outbox) 2 days before you responded. and you only responded when i posted a warning under your ad.
as sellers of live animals dont we have a responsiblity for their welfare
and a responsibility to the purchasers to whom we sell on this site?
2. how dare you cures at me and attack me for wanting you to communicate with me. what were you thinking man?
3. weather or not you "sent" the package, it is now irrelavant. i still do not have it after 2 weeks. i want my money refunded and i want it now.
i have tried Dylan but i no longer have the time for this.
it would be interesting to hear other opinions on this matter so feedback is welcome.
oh and one last thing... i find it rather interestingly convenient that Dylan posted the sale of his entire stock. which is well as i will never purchase anything from him again and nor will i recommend that anyone on this site do so.
regards
LB