I'm thankful for this post! I was literally minutes away from purchasing my mantids from this person. Wish I could find the person I bought from years ago. Less than $10 each I believe
I didn't see this post until AFTER I ordered.
However, I filed with PayPal and now the wait begins. Here is my story with this seller......
Seller posted in a FB group (he is an admin), that he had a $5 4th of July sale on Twig mantis (Pop spurca) and Golden Red armed mantis (Heirodula venosa). My youngest loves the look of the Golden Red armed mantis so we ordered 8 of them. I contacted him immediately on FB messenger to make sure he would send an ice pack and did I need to pay extra. I never heard back from him. I emailed and never got a reply. 12 days after ordering I read every last word on his website. It states that ONLY a signature express delivery is covered by the LAG. I sent an email to let him know I wanted a signature delivery and commented on the original post to let him know I had been trying to contact him. A few days later, I found this post.
I filed with PayPal for many reasons, but the biggest being I will not be available tor receive any packages for a few weeks and was worried they would ship to me during that time frame. When I ordered, I never thought that 3 weeks later I would still be waiting. Not only waiting, but with NO response or contact from the seller. This is even more aggravating because he has posted videos AND posted AGAIN about the sale on the above mentioned mantids.
Soooo, PayPal sent me an email a week ago telling me my refund would be available on the 23rd. On the 23rd, I received an email stating the sellers bank had declined the eCheck that was to be my refund. So I am again waiting. And have of knowing how long it will take. The seller did reply to PayPal that they were sorry for the delay but they were short handed. Sorry, that is not a viable excuse. If you have had time to post videos and post to gain more sales, you should make sure to stay in contact with those who have already ordered from you.
I am fairly certain I will eventually get my money back. My son is saddened by all of this though. He is HFA and trusts everyone. He has fallen in love with this species and we have had no luck in finding them and were ecstatic when we found them on sale. Now we are left to search again.
Thank you so much for posting about your experience. All of you. Had I not read this, I would likely have waited for a very long time as I try to see the best in people as well. My time to file for a refund could have come and gone and I would have been left with nothing.
For the record, this is only the 3rd purchase from a "large reputable website" I have made. 2 of those experiences were bad. The 3rd purchase was from Cheryl and our ghost from her are doing amazing! All but one of our other purchases have been from people we have connected with in this group. And all of those experiences have been good, if not great. I am truly grateful for this group in so many ways!!!