@PrayingMantisPets I got my shipping notice last night that mine will ship Monday. Hopefully nothing is screwed up since it's 3 orders combined. Fingers crossed for both of us lol
Just want to toss in my 2 cents, I ordered the starter kit from Moonlight Mantids and when I received it all was well except for the mantis had mismolted legs. Once I contacted Kevin he instantly replied and offered to send me some replacements. He ended up paying for the shipping, box and heatpack, wax worms, and an extra mantis, on top of the one he said he'd send me. It's weird how some people have good experiences and some people have bad experiences lol. I don't think he's a bad guy, he's just learning to deal with a growing business. I wish you luck with your order.
It's weird how some people have good experiences and some people have bad experiences lol. I don't think he's a bad guy, he's just learning to deal with a growing business. I wish you luck with your order.
Happy you had a good experience. I have not had any issues with Moonlight Mantids either. In my first order I was sent the wrong type of wood that I ordered. I was placing a 2nd order so he sent the correct cholla wood, a sample of wax worms, and an additional fruit fly culture. I agree with the "growing business" bit, and sometimes the people you hire make mistakes as well. I always keep that in mind, and try to be patient with errors or mishaps. As long as they are willing to fix it, I'm good with that. I'm a small business as well, and know how easy it is to make mistakes or take longer to ship than projected. When you are often 1 person doing many jobs, and it can get overwhelming. I'm sure he made mistakes in the past, but it seems to me like he's making a real effort to correct things and to better his business.
@PrayingMantisPets I got my shipping notice last night that mine will ship Monday. Hopefully nothing is screwed up since it's 3 orders combined. Fingers crossed for both of us lol
I contacted them Friday last week to see if I can add to my order and they said hey already packaged mine.....3 days before shipping??? Haha it’s a joke to me now. And it’s delayed again till tomorrow. So hat means 6 days in a box......smh
