GreenOasis
Well-known member
Hard to think about tipping and giving "atta boys" when they don't deserve it, huh? That's like praising your dog for cr@pping all over the floor and chewing up your shoes!
That is an actual crime, :angry: only you can open your mail. Some of these postpeople need to learn some manners. Perhaps they need a good ole fashioned whoopin', they probably didn't get enough from their parents, :lol: .Oh yeah, my mailman's a fat @$$hole!
I ordered a heatpad for my $40 worth of cultures/supplies, and he drives up, (I'm sitting in my front yard) gets up, and gives me my package. Then I saw that it was open AND missing the heatpad. So I ask him where it is and he says he doesn't know. So then he's walking to his UPS truck and I see what he was sitting on:
my heatpad.
$27 worth of cultures dead.
<_< When I complain, she just shrugs!!!!! :angry: :angry: :angry:
I sent a complaint... but I didn't take a pic And I have the feeling that since I was the one holding the package when I found it open, he'll make up some about how I opened it :no: :dots:Gee... I really feel for you. That's awful! I think I'd send that pic to the Postmaster General or someone higher up in the chain of command for Customer Service. Here is the contact information for complaints on the USPS website:
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How do I file a complaint or get general assistance?
For general assistance or complaints, please contact us at 1-800-ASK-USPS or via email. Agents are available M-F 8am -8:30pm ET, Sat 8am - 6pm ET. Learn more >
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But I don't see an option to add an attachment (like your pic, which is truly revealing about the level of service you are getting from your mail carrier). I'm fortunate to have a wonderful mail carrier who always brings packages to the door and picks them up faithfully. He thinks my mantiskeeping hobby is really interesting, and is always asking me questions about it, and wondering what types of creepy crawlies he is delivering. His great attitude even withstood the torture he endured when I got a huge order of dead stinking BB fly maggots. He carried them around in his back seat for a few hours (before he got a regular mail truck), trying to figure out what the stench was.... and when he narrowed it down to my package, he said he had to put it in the trunk until he got to my house (in the afternoon). The poor guy endured this horrible stink all day, and still delivered them with a smile (maybe he was just so happy to finally get rid of them!) The only problem I sometimes have with him is he is so friendly and likes to hang about and talk... that sometimes it's hard to get away from him when you're just not in the mood for chit-chat. I sincerely hope your service gets better... by whatever method.
before I even start to talk about giving a tip, I want to post this before I eat my "way late" supper.Can you believe that? I want my money back :angry:
here is the USPS phone number in case you want it for the future...Thank you, Kat! I sent them a message using THEIR system, and requested an e-mail response, so that hopefully I can send them my pic as "evidence"...maybe after doing this a few times, it will sink in and I'll start seeing better service. Of course, likely not, and I'll end up in a pi$$ing contest with her until one of us waves the white flag! (Ain't going to be me...Hubby won't allow it!)
I know that she's unlikely to be replaced...what with the way the postal system works...but, we'll just have to see what comes of it, I guess!
Wow... did you just send your complaint yesterday? If so, that's amazing! Actually, it may just be the tip of the iceberg if they've received numerous other complaints about the same carrier. Best of luck with your new carrier!Okay so I got a reply from them! I'll quote the "important" parts:
"Hello,
It has come to our attention that you had gotten some mistreated goods..... the employee was said to have opened/reopen/take out items.... we need more evidence that he tampered with it... you will not be refunded ....due to the number of complaints we're getting, he will have a new route, will be demoted to minimum wage, and those with evidence are planning to sue...."
WAHOO!!!!! YEAH!
I'd like to see what happens in court
Now I'm gonna see who my new carrier is
Yep. The person was "having legal troubles" and "has had over 15 complaints in the past month" He apparently even got in a fight with my neighbor! lol :lol:Wow... did you just send your complaint yesterday? If so, that's amazing! Actually, it may just be the tip of the iceberg if they've received numerous other complaints about the same carrier. Best of luck with your new carrier!
This does illustrate the concept of "power in numbers." Even though a single complaint may not get very far... no business or employee (even those with union "protection") is immune or above an onslaught of complaints. GreenOasis, I'm hoping your complaint hits the mark. Maybe you could mention or discuss this with your newfound neighbor friend, and even other neighbors. Making a short 1/2 page flyer simply saying something like "Are you having problems with the level of service you receive from your postal carrier? If so, complaints can be made by calling 1-800-875-2777 or online at http://www.usps.com/...=Center_EmailUs." You could distribute the flyers around your neighborhood by putting them on doorsteps or wedged in the front door (don't put them in people's mailboxes... that's illegal). Just an idea!
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