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Well my order didnt come in today. he decided to ship on a holiday week. Which he said he wouldnt. Its being held to friday, im pretty upset.
Aww :(   I just got mine today. Every thing was good.

I thought he was going to hold the package for next week cause it’s 40° where he’s at. 
Maybe he went ahead and shipped later because it was too cold and you didn't have heat pack? I have another order that I placed but hasn't shipped yet. I assume it will be Friday too.

 
Aww :(   I just got mine today. Every thing was good.

Maybe he went ahead and shipped later because it was too cold and you didn't have heat pack? I have another order that I placed but hasn't shipped yet. I assume it will be Friday too.
the heatpack was hidden in the next page, i thought he would include the heatpack in the shipping price.

 
Yeah, I'm not sure why he just doesn't automatically include the heat pack and bump up the shipping price in the winter :/
I swear i thought it was included, its actually hidden. and it dosent say anywhere saying i need to add it to the cart if that makes sense.

 
@PrayingMantisPets They sent me an email with a tracking number. If you paid PayPal you can track via the transaction as well. I could anyhow.  As for stating about the heating pack I did read is somewhere when I placed my first order, it's how I knew to add one, but I just went and can't find where it was. 

 
@PrayingMantisPets They sent me an email with a tracking number. If you paid PayPal you can track via the transaction as well. I could anyhow.  As for stating about the heating pack I did read is somewhere when I placed my first order, it's how I knew to add one, but I just went and can't find where it was. 
I just got my package and only got one mantis, i ordered a trio. Im pretty pissed off.

 
I just got my package and only got one mantis, i ordered a trio. Im pretty pissed off.
Damn that sucks man. That’s why I’ve never ordered from him... very unreliable. Not to mention he doesn’t even have that great of prices.

 
Damn that sucks man. That’s why I’ve never ordered from him... very unreliable. Not to mention he doesn’t even have that great of prices.
i ordered a trio of shprodomantis gasticas and it was only $30 shipped so i didnt really mind the price, but still i only got one and it took 5 days to get here since he sent it on a holiday weed day. I doubt im going to get a reply from them about this.

 
I just got my package and only got one mantis, i ordered a trio. Im pretty pissed off.


Damn that sucks man. That’s why I’ve never ordered from him... very unreliable.
I'm sorry  you all are having bad experiences. I personally have not had an issue. My first order arrived quickly. They did send me the wrong type of wood that I ordered but after contacting them immediately corrected it. My second order arrived promptly as well. All mantids were in beautiful condition and packed well. I ordered a third time, then 2 days later I placed a 4th order. I contacted them asking if I could combine shipping, so they refunded the shipping cost of the 4th order. Then I got a heads up about todays black friday sale, so i placed a 5th order  and they refunded the shipping on that order too and will ship all 3 orders combined. Fingers crossed that keep receiving good service with these last 3 orders.

 
I'm sorry  you all are having bad experiences. I personally have not had an issue. My first order arrived quickly. They did send me the wrong type of wood that I ordered but after contacting them immediately corrected it. My second order arrived promptly as well. All mantids were in beautiful condition and packed well. I ordered a third time, then 2 days later I placed a 4th order. I contacted them asking if I could combine shipping, so they refunded the shipping cost of the 4th order. Then I got a heads up about todays black friday sale, so i placed a 5th order  and they refunded the shipping on that order too and will ship all 3 orders combined. Fingers crossed that keep receiving good service with these last 3 orders.
They answered immediately? every time i emailed they send me emails within two minutes. But now once i sent them this email saying i only got one mantis, they havent answered me for two hours....wow
just to prove it here is me opening the box cause i knew it was sketchy when i ordered them




 
I have not ordered from him based on all the reviews. Sometimes people have a good experience; sometimes a terrible one. Not wanting to take that risk for eh mantis and eh prices. But glad you had a good experience @DefyTheNorms

 
They answered immediately? every time i emailed they send me emails within two minutes. But now once i sent them this email saying i only got one mantis, they havent answered me for two hours....wow
just to prove it here is me opening the box cause i knew it was sketchy when i ordered them
I totally believed you. I was just sharing my own experience. I contacted them via FB page and they responded with my message about the error in less than a half hour. Other messages have taken hours to get back to me, but then again I doubt they are sitting next the the computer. I was just saying they responded and have always been helpful - to me. I can't speak for others. I video recorded mine as well. 

 
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I have not ordered from him based on all the reviews. Sometimes people have a good experience; sometimes a terrible one. Not wanting to take that risk for eh mantis and eh prices. But glad you had a good experience @DefyTheNorms
I almost didn't order from them for the same reason. He had the lowest prices for what I wanted at the time so I took the chance. 

 

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