I ordered a bunch of L1 ghost nymphs from Steve a while back. He sent me a well-insulated box with well over the amount I paid for! Unfortunately, the box seemed to have gotten lost during shipping, so it got to me after about two weeks in the mail... none of the nymphs made it.
Steve was awesome enough to offer a replacement batch for just the cost of shipping, even though there was originally no live arrival guarantee. This time most of the nymphs made it, and they were L2 nymphs ready to molt to L3!
Now I've got a bunch of happy ghosts and I'm very happy with the way things turned out! Steve went above and beyond on this deal. He's great.
Thanks, Steve!